Privacy Policy

1. Introduction

Welcome to China Car Rentals ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.china-car-rentals.com or use our car rental with driver services.

2. Information We Collect

We collect information that you provide directly to us when using our services:

• Contact Information: Name, email address, phone number, and WhatsApp contact details
• Booking Information: Pick-up and drop-off locations, travel dates, number of passengers, and special requests
• Communication Data: Messages exchanged via WhatsApp or other communication channels
• Payment Information: Billing details necessary to process your bookings

3. Automatic Data Collection

When you visit our website, we automatically collect certain information about your device and usage:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

• Pages visited and time spent on each page
• Traffic sources and referral websites
• Device type, browser, and operating system
• Geographic location (country/city level)
• User interactions and navigation patterns

Google Tag Manager

We use Google Tag Manager to manage and deploy marketing tags (snippets of code) on our website. This helps us track conversions, analyze site usage, and improve our marketing efforts. Google Tag Manager itself does not collect personal data but facilitates the deployment of other tracking technologies.

4. How We Use Your Information

We use the information we collect to:

• Process and manage your car rental bookings
• Communicate with you about your reservations and provide customer support
• Send booking confirmations and service updates
• Improve our website and services based on usage analytics
• Analyze trends and optimize our marketing campaigns
• Comply with legal obligations

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain website functionality.

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Drivers and transportation partners who fulfill your bookings
• Analytics Partners: Google Analytics and Google Tag Manager for website analytics
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Opt-out of marketing communications

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via:

• WhatsApp: Available 24/7 for inquiries
• Email: bookings@china-car-rentals.com
• Website: www.china-car-rentals.com